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commitment to quality

Our Commitment to Quality

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“Since 1989, Photikon product lines have been synonymous with quality. Our technical innovations, dedicated staff, and vendor partners are the key to developing matched systems that truly do “perform as good or better than” the OEMs.

Our committed employees share a sense of pride and ownership, and are passionate about Photikon quality. They are the single most important factor in creating and maintaining our high quality standards. To ensure our staff is knowledgeable on current models and processes, Photikon is dedicated to on-going education sessions. We want to ensure that our employees are the best and most knowledgeable in their trade.

When it comes to Photikon quality, we know that our customers trust us with their reputation and we understand the importance of that responsibility. As an engineering-based company, we take pride in our Quality Assurance personnel.

While our R&D labs design quality into our products, our Quality Assurance Personnel make sure that quality is consistent. The responsibility of Photikon Quality Assurance Team is to be our own in-house testing laboratory. Ensuring long-term quality and consistency is the foundation of all levels of customer satisfaction.

All incoming components are inspected prior to being released to production and all toner cartridges and maintenance kits are built per a bill of materials.

Even after our cartridges are manufactured, we meticulously test them to ensure that they perform in any environment. In addition, we consistently evaluate OEM and other competitors’ cartridges to benchmark Photikon’s quality with the current market options.  We have partnered with The Rochester Institute of Technology for specific testing requirements to maintain the highest quality product.

PDF Download a PDF of the RIT Toner Cartridge Evaluation

 

Photikon is Veteran owned and is the recipient of the Employer of the Year Award from Venteran's Outreach Center, Inc. In recognition of our commitment to hiring our Nation's Veterans.